Privacy notice

This notice explains how Redwind handles personal information collected through this website and during initial business enquiries.

Information we collect

• Information you submit through the contact form, such as your name, email address, telephone number, organisation and message.
• Correspondence and information you provide during an enquiry or prospective engagement.
• Limited technical and security information generated by the website and hosting platform, such as IP address, browser type, access time and security logs.
• Cookie preferences and, only where you consent, website analytics information.

Why we use it

• To respond to enquiries and take steps you request before entering a contract.
• To operate, secure and improve the website and services where Redwind has a legitimate business interest and your rights do not override that interest.
• To meet legal, regulatory and record-keeping obligations.
• To run non-essential analytics only where you have given consent. You may withdraw that consent through the site’s cookie preferences.

Sharing and processors

Information may be processed by service providers that support website hosting, security, email delivery, forms and—if enabled with consent—analytics. They are permitted to use information only to provide those services or meet legal obligations. Redwind does not sell personal information.

International processing

Some technology providers may process information outside the UK. Where this applies, Redwind will rely on an appropriate legal transfer mechanism and safeguards required by applicable data-protection law.

Retention

Enquiry information is normally retained for up to 24 months after the last meaningful contact, unless a longer period is needed for an active client relationship, legal obligation or dispute. Security and technical records are retained only for as long as reasonably necessary for their purpose.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your information, object to processing, receive portable data and withdraw consent. Contact info@red-wind.io to make a request. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

Updates

This notice may be updated as the website, services or legal requirements change. The latest version and revision date will remain available on this page.